Svip777 — Privacy Policy

Svip777 (referred to as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the svip777 website, mobile app, and related services — and how we use and protect it.

By creating an account or using the svip777 platform, you are deemed to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using svip777.

This Privacy Policy has been formulated in accordance with Bangladesh's Digital Security Act and international data protection standards. We review and update this policy regularly as needed.

Svip777 collects your information in several ways. The details are outlined below:

A) Information provided directly at registration:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and country
• Username and password (stored in encrypted form)

B) Information collected for KYC verification:

• National ID (NID) or passport photo
• Driving license (as an alternative)
• Utility bill or bank statement (for address verification)
• Selfie or live photo (if required)

C) Technical information collected automatically:

• IP Address & Device Information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming History & Transaction Details

Svip777 uses your information for specific, transparent purposes. See the table below for full details:

We never use your information for any purpose beyond those listed here. Data use under svip777's Privacy Policy is fully transparent and strictly controlled.

Svip777 never sells your personal information. However, certain data may be shared in the limited circumstances described below:

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to process your transaction.
• KYC Service Provider: Licensed third-party services may be used for identity verification.
• Game software providers: For live games, the game provider receives only anonymized, game-related data.
• Law Enforcement Agencies: Information may be disclosed to authorities when required by court order or legal obligation.
• Anti-Money Laundering (AML): Reporting suspicious transactions to the relevant regulatory authority is a legal obligation.

Svip777 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences such as language and layout settings.
• Analytics cookies: Collects anonymous statistics to help us understand which pages are visited most.
• Security cookies: Used for fraud and bot detection.

You can disable optional cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Svip777 does not retain your information longer than necessary. Each category of data has a defined retention period:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction history: Retained for up to 7 years as required by law.
• KYC Documents: 5 years after verification, or as required by legal obligations.
• Session Logs: Automatically deleted after 90 days.
• Marketing data: Deleted within 30 days of consent withdrawal.

Once the retention period expires, your data is automatically and securely deleted or fully anonymized. svip777 never retains data beyond what is necessary.

Under svip777's Privacy Policy, you have the following rights over your personal information:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to specific conditions.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to certain types of data processing.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

Under svip777's Privacy Policy, collecting or storing any information from users under the age of 18 is strictly prohibited. Age verification is mandatory at registration, and if a minor's account is identified, it is immediately closed and all associated data is permanently deleted.

If a parent or guardian suspects their child is using svip777, please contact our support team immediately.

Svip777 protects your information using industry-leading security technology:

• SSL/TLS 256-Bit Encryption: All data transmissions are encrypted.
• Firewall & DDoS Protection: Server-level attack prevention measures.
• Two-Factor Authentication (2FA): An additional layer of protection to prevent unauthorized access to your account.
• Encrypted Database: All stored data is held in encrypted databases.
• Regular penetration testing: Third-party experts conduct regular security audits.
• Access Control: Only authorized personnel may access specific data.

In the event of a security incident, we will notify affected users within 72 hours and take immediate action. Any data breach is handled with full transparency in accordance with svip777's Privacy Policy.

Svip777 reserves the right to update this Privacy Policy, in whole or in part, at any time. When changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect the change.

For significant changes, at least 14 days' notice will be given before the update takes effect. Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is available 24/7 to assist you.

Upon receiving your complaint, we will provide an initial response within 3 business days and aim to deliver a full resolution within 30 days. If a complex matter requires more time, you will be informed in advance.